Agreement
By creating an account or placing an order you accept these terms. If you are accepting on behalf of a business, you confirm you are authorised to bind it.
The marketplace
ReCart is a marketplace. For most listings the contract of sale is between you and the seller, and ReCart facilitates discovery, pricing, payment and logistics. Where ReCart is named as the seller on the invoice, the contract is with us.
Listings show the delivered price to your pin code with GST stated separately. Prices are held for the period shown on the listing or quotation, typically 72 hours.
Orders and quotations
- An order is confirmed when payment or the agreed advance is received.
- A quotation is an offer by the seller, valid for the window shown, and lapses if not accepted.
- Stock allocation is held for 72 hours against a confirmed order or accepted quotation.
- Where a listed item becomes unavailable, we offer an equivalent make for your approval or refund in full.
Payment
Payments are processed by Razorpay. Project orders may be split into milestone releases; each release is invoiced separately and paid against verified progress. Funds for a release are held and paid out on dispatch or delivery, as stated on the order.
Late payment on credit terms carries interest at 1.5% per month on the outstanding amount.
Delivery, risk and title
Risk passes on delivery at the address on the order. Title passes when payment for that consignment has been received in full. Delivery dates are estimates given in good faith; where a date is contractual it is stated on the order.
Returns and warranty
- Damage or shortage must be reported within 48 hours of delivery with photographs of the packaging and the items.
- Manufacturer warranties apply exactly as if you had bought direct; we hold the serials, invoice and install photographs against your asset record.
- Custom-fabricated structure and cut cable are not returnable unless defective.
Seller obligations
Sellers warrant that listings are accurate, that stock shown is available, that goods are new and compliant with BIS and applicable IEC standards, and that certifications supplied are genuine. Repeated inaccuracy is grounds for delisting.
Liability
Nothing here limits liability for death, personal injury or fraud. Otherwise our aggregate liability for any order is limited to the value of that order. We are not liable for loss of profit, generation revenue or contract arising from delay.
Governing law
These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Mumbai, after a good-faith attempt at resolution through the grievance officer.